Customer Success Manager (Fully Remote) Job at SpringHealth Behavioral Health & Integrated Care, United States

  • SpringHealth Behavioral Health & Integrated Care
  • United States

Job Description

  • Serve as the face of Spring Health to existing partners, driving adoption in a proactive, data-driven manner.
  • Fully remote role with up to 15% travel.
Key Responsibilities:
  • Own the full customer lifecycle including onboarding, value realization, expansion, and renewal.
  • Deliver data-based business reviews to senior HR executives and collaborate across teams.
What We're Looking For:
  • 3+ years in account management, customer success, implementation, or healthcare management.
  • Experience with SaaS platforms, upselling, renewals, and CRM.
  • Health, dental, vision, 401(k) match, HSA/FSA, and parental leave.
  • Access to Spring Health providers, wellness, fertility support, and child care.
Spring Health

Spring Health is a global mental health company building an AI-native platform to deliver personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people and fosters a culture of using AI tools thoughtfully while supporting employee well-being.

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