Customer Success Manager (Fully Remote) Job at iRestore, United States

  • iRestore
  • United States

Job Description

  • Fast-growing DTC brand in beauty and wellness with technology-led solutions.
  • Features FDA-cleared products and is recognized by Forbes, WIRED, and Esquire.

Responsibilities:

  • Oversee daily performance, quality assurance, and team coaching.
  • Drive retention and sales through save strategies and product education.

Qualifications:

  • 5+ years in Customer Success, 2+ years managing support teams.
  • Experience with global teams, QA programs, and KPIs like CSAT and SLA.
  • Competitive salary, unlimited PTO, and remote-first culture.
  • Medical, dental, vision, fitness stipends, and product discounts.
IRESTORE

iRESTORE is a fast-growing direct-to-consumer brand in the beauty and wellness space, focused on helping customers restore confidence through safe, effective, and technology-led solutions. The company has been featured by leading publications and is building a team to become a global leader in the industry.

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